General Terms and Conditions

• By accessing and using our website and purchasing our products, you agree to be bound by these terms and conditions.

• We reserve the right to amend these terms and conditions at any time, without notice, and any changes will be effective immediately upon posting on our website.

Products

• We strive to represent our products through descriptions accurately, photographs, and other details. However, due to the nature of handmade and unique artwork, some variations may occur.

• All prices listed on our website are in South African Rand and include VAT.

• We reserve the right to change our prices at any time, without notice, and any such changes will not affect orders that have already been placed and paid for.

Orders and Payment

• To place an order on our website, you must provide accurate and complete information, including your name, email address, and delivery address.

• Payment can be made using the banking details provided Via EFT payment, We will update this payment method to a secure online payment method once available.

• Once your order has been placed and payment has been received, we will confirm your order by email.

Shipping and Delivery

• We offer shipping to addresses within South Africa, and the cost of shipping will be calculated based on the size, weight, and destination of your order.

• We strive to process and dispatch orders within 3-5 business days of receipt of payment, but please note that shipping times may vary depending on your location and the courier service used.

• We cannot be held responsible for any delays or errors caused by the courier service or customs officials.

Returns and Refunds

• If you are not satisfied with your purchase, you may return it within 7 days of receiving it, provided that it is in its original condition and packaging.

• To initiate a return, please contact us by email and include your name, order number, and reason for the return.

• You will be responsible for the cost of shipping the item back to us, and we will refund the purchase price (minus the original shipping cost) once we have received and inspected the item.

Intellectual Property

• All content on our website, including but not limited to images, text, graphics, and logos, is the property of our company and is protected by South African and international copyright laws.

• You may not use any content from our website without our prior written consent.

Liability

• Our liability to you for any loss or damage arising from your use of our website or the purchase of our products is limited to the purchase price of the products you have ordered.

• We will not be liable for any indirect or consequential loss or damage, or for any loss of profits, revenue, or business opportunities.

Governing Law and Jurisdiction

• These terms and conditions are governed by the laws of South Africa, and any disputes arising from your use of our website or the purchase of our products will be subject to the jurisdiction of the South African courts.

We hope that these terms and conditions provide you with a clear understanding of our business practices and policies. Please don't hesitate to contact us if you have any questions or concerns.